Try temporarily disabling or uninstalling any internet security, antivirus, or anti-spyware applications and re-launching the client.

If you are using a wireless router, try connecting your computer directly to the router using an Ethernet cable.

If you are connecting to Guild Wars while on a campus or business network, please consult your network's administrator to verify that these ports are available.

If you are using a router, please open and/or forward both TCP port 6112 and TCP port 80 within the router's settings.

If adding an exception does not help, try uninstalling the firewall software and logging into the game again. If you have already allowed Guild Wars in the past, please double-check the exceptions on some rare occasions, firewalls will decide to block Guild Wars after it has patched.

Add Gw.exe or GwSetup.exe to your firewall's exception list.

Here are some steps you can take to try and address the issue: (Code=005)' What is an Error Code=005?Īn Error 5 indicates a network issue, often caused by an antivirus program, firewall, or router blocking your connection to the game servers. If this problem persists, please visit the Guild Wars support website. This may be caused by Internet routing issues or a server network failure. 'Guild Wars was unable to connect to the game server due to a network error.

Guild wars 2 support hotline